Last Updated: November 2025
Thank you for visiting HMT Heating and Air Conditioning (“HMT HVAC,” “we,” “our,” or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information:
When you fill out a contact form, request an estimate, or book an appointment, we may collect:
Your full name
Email address
Phone number
Address or service location
Any other details you choose to provide
b. Automatically Collected Information:
When you visit our website, we may automatically collect:
Your IP address
Browser type
Pages visited and time spent on our site
Device information and general location data
This data helps us improve our website and user experience.
2. How We Use Your Information
We use your information to:
Respond to service requests and provide estimates
Schedule and complete HVAC services
Send appointment confirmations and updates
Improve our website and customer service
Send promotional offers, reminders, or follow-up messages (only if you’ve opted in)
3. SMS and Email Communication
By providing your phone number and/or email address, you consent to receive:
Service updates and reminders
Appointment confirmations
Occasional promotional messages from HMT HVAC
You can opt out of marketing texts or emails at any time by replying “STOP” or clicking the unsubscribe link in our emails.
We never sell or share your contact information with third-party marketers.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information only with:
Service partners or technicians to fulfill your HVAC request
Payment processors to complete transactions
Legal authorities if required by law
All third-party partners are required to maintain the confidentiality and security of your data.
5. Data Security
We take appropriate technical and organizational measures to safeguard your personal data from unauthorized access, loss, or misuse.
However, no online system is 100% secure, and we cannot guarantee absolute protection.
6. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance your browsing experience, analyze site traffic, and personalize content.
You can disable cookies in your browser settings if you prefer.
7. Your Rights
You have the right to:
Request a copy of the information we hold about you
Request corrections or deletion of your data
Withdraw your consent for marketing communications at any time
To exercise these rights, please contact us using the details below.
8. Links to Other Websites
Our website may include links to other sites (like Facebook or booking pages).
We are not responsible for the privacy practices or content of those external websites.
9. Updates to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page, with the date of the most recent update.
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