Last Updated: November 2025

Thank you for visiting HMT Heating and Air Conditioning (“HMT HVAC,” “we,” “our,” or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:
When you fill out a contact form, request an estimate, or book an appointment, we may collect:

Your full name

Email address

Phone number

Address or service location

Any other details you choose to provide

b. Automatically Collected Information:
When you visit our website, we may automatically collect:

Your IP address

Browser type

Pages visited and time spent on our site

Device information and general location data

This data helps us improve our website and user experience.

2. How We Use Your Information

We use your information to:

Respond to service requests and provide estimates

Schedule and complete HVAC services

Send appointment confirmations and updates

Improve our website and customer service

Send promotional offers, reminders, or follow-up messages (only if you’ve opted in)

3. SMS and Email Communication

By providing your phone number and/or email address, you consent to receive:

Service updates and reminders

Appointment confirmations

Occasional promotional messages from HMT HVAC

You can opt out of marketing texts or emails at any time by replying “STOP” or clicking the unsubscribe link in our emails.

We never sell or share your contact information with third-party marketers.

4. Sharing of Information

We do not sell, rent, or trade your personal information.
We may share information only with:

Service partners or technicians to fulfill your HVAC request

Payment processors to complete transactions

Legal authorities if required by law

All third-party partners are required to maintain the confidentiality and security of your data.

5. Data Security

We take appropriate technical and organizational measures to safeguard your personal data from unauthorized access, loss, or misuse.
However, no online system is 100% secure, and we cannot guarantee absolute protection.

6. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your browsing experience, analyze site traffic, and personalize content.
You can disable cookies in your browser settings if you prefer.

7. Your Rights

You have the right to:

Request a copy of the information we hold about you

Request corrections or deletion of your data

Withdraw your consent for marketing communications at any time

To exercise these rights, please contact us using the details below.

8. Links to Other Websites

Our website may include links to other sites (like Facebook or booking pages).
We are not responsible for the privacy practices or content of those external websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on this page, with the date of the most recent update.